Office 365 2nd and 3rd-level Supporter

Office 365 2nd and 3rd-level Supporter

The Position:

Nordic Aviation Capital (NAC) is looking for a Cloud Support Specialist. Reporting to the IT manager, you will work out of Billund, Denmark, as part of the global IT team.

NAC offers you an exciting and challenging job with excellent opportunities for professional and personal development, and you will be an integral part of NAC’s global IT team.

Key Responsibilities:

Office 365 is a fully integrated part of our entire business; what we are looking for now is a skilled person to secure an optimal operation for all our users.

You will be part of our IT operations and support team, providing service and support as well as taking on global implementation assignments within Office 365, Azure & Cloud solution.

We are an efficient and well-run team who solves a wide range of assignments. Common to all NAC employees, is our independent way of working, and with only short distance between reflection and action you will have lots of opportunities to develop and influence our many exiting challenges ahead.

Your main function will be to:

  • take an active part in the design and architecture of the NAC Office 365 platform

  • keep up our expertise on the integration between our various Cloud systems and Office 365

  • assist your IT colleagues with the various Office 365 user requests

  • provide technical liaison between Service Desk and our Office 365 infrastructure

  • provide 2nd and 3rd level support of Office 365, Microsoft Azure


Your professional competencies include

  • strong trouble shooting competencies
  • comprehensive experience with Office 365
  • experience with Microsoft Azure
  • experience with Skype for Business or Microsoft team
  • experience withSharePoint

Professional Qualifications:

Your skills do not necessarily have to include a long and advanced education, we weigh your professional skills higher. A minimum of two years of experience with similar assignments should give you an outline of the correlations in our processes, hence enabling you to contribute actively to the optimizing of our processes, within our IT department as well as across our entire organisation. To give and example, if you notice the same error more than once, your skills and involvement will make you work on localizing and avoiding further repetitions rather than solving the same error repeatedly.

Your day-to-day job will be to solve various assignments in close contact with our many users, therefore an outgoing and responsible attitude is a must. Working organised and keeping deadlines will make your colleagues have trust in your ability to solve the challenges.

Why Work for NAC?

'In the fast-changing world in which we operate, the only constant is our core values' – Martin Møller, Chairman, Nordic Aviation Capital.

At Nordic Aviation Capital (NAC), we are committed to our core values. We care for our company, people, customers and business associates. NAC employees are dedicated to act in a manner which allows us to build trust with our stakeholders. We act with integrity and show respect for others. We have passion for the work we do and strive to make a difference every day.


Any data shared with NAC during the recruitment process will be used for recruitment purposes and if hired stored for the duration of the employment. The data will be processed in compliance with the General Data Protection Regulation: Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.



Interested in this role?
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Bedford Place,
Henry Street, Limerick City,
Tel: +353 61 432 400


Stratusvej 12,
7190 Billund,
Tel: +45 7651 1200


401 East Las Olas Boulevard,
Suite 1700,
Fort Lauderdale,
FL 33301,
Tel: +1 954 763 4737


14 Emerald Hill Road,
Singapore, 229296
Tel: +65 6735 7014

Hong Kong

Tower 535 Suite 18005
535 Jaffe Road
Causeway Bay, Hong Kong
Hong Kong SAR, PRC

NAC is the global Leader in Regional Aircraft Leasing with over 200 employees operating across 5 locations globally.
The company provides aircraft leasing and lease management services to airlines and aircraft investors worldwide.